Got Questions? We Have Answers!
Q: What should I do if the product I received is damaged?
If you receive a damaged product, please contact us within 48 hours of delivery. You can reach out to us via email or WhatsApp, and make sure to send clear images of the damaged product along with your Order ID. This helps us resolve the issue quickly and provide the right support.
Email: support@kixiboo.com
WhatsApp: +91-6380351576
Q: What material are your products made of?
All our products are made from high-quality cotton. We choose cotton because it’s soft, breathable, gentle on baby skin, and perfect for everyday comfort.
Q: How long will it take to receive my order?
Our products are typically delivered within 2 to 8 days, depending on your location. Once your order is shipped, you will receive a tracking number via WhatsApp so you can track the delivery status in real time.
Q: Can I track my order?
Yes! After your order is shipped, you will receive a tracking link and number via WhatsApp. You can use this to monitor your delivery status anytime.